CCAO-F practice questions

Question 1· Multiple choice

Output Evaluation and Validation

Claude drafted a 40 page annual review from department reports attached to the Project. You have one hour before it is circulated, which is not enough to check all of it. The diagram shows what each part of the review feeds once it leaves you.

Annual review sections and the downstream use each one feeds

Where should the hour go?

The opening summary, since it is the part most readers will actually read.
The sections whose figures go on into the regulatory filing.
The first ten pages, then onward until the hour runs out.
Two pages sampled evenly from each department's section.

Question 2· Select all that apply

Prompting and Task Execution

A manager is breaking down the work of preparing a vendor recommendation so it can be handed over one step at a time and checked as it goes.

Select the two that work as steps.

Select all that apply.

List each vendor's pricing against the five requirements, one row per vendor.
Draft the recommendation paragraph naming the vendor chosen and two reasons.
Consider how each vendor would cope if the volume doubled next year.
Get a sense of where the three vendors differ from one another most.
Keep the commercial constraints in view throughout the comparison.

Question 3· Multiple choice

Output Evaluation and Validation

Your Project holds last quarter's report for a different client as a knowledge source, and Claude drafted this quarter's report for a new client from it. The draft reads cleanly, the figures are this quarter's, the section headings match what the new client asked for, and nothing in it contradicts anything else in it.

What should the read look for that reading for contradiction would miss?

Sentences that repeat the previous report's wording closely.
Figures that were rounded differently from last quarter's report.
Names, dates and commitments carried over from the earlier client.
Sections the earlier report had that this draft leaves out.

Question 4· Multiple choice

Governance, Risk, and Responsible Use

A consultant is travelling without the firm's laptop and wants to turn a page of handwritten notes into a client meeting summary from their phone. The firm gives every consultant a company Claude account, and its policy says client material is handled on firm systems. The consultant is signed in on their phone with a personal Claude account.

What is the right course?

Wait and draft it on the firm account, since client material belongs where the firm can control it.
Draft it on the personal account and send the summary from the firm's mail system.
Draft it on the personal account with the client's name shortened to an initial.
Draft it on the personal account, since the same model answers either way.

Question 5· Multiple choice

Output Evaluation and Validation

A product description came back at 180 words when the brief asked for 90, and it repeats the model number three times.

Which follow-up is likeliest to fix both problems in one pass?

Ask for a shorter version with less repetition in it.
Ask for three variants and pick whichever comes closest.
Restate the 90 word ceiling and say the model number should appear once.
Cut it to 90 words by hand and live with the repetition.

Question 6· Multiple choice

Workflow Integration and Solution Design

Six months ago a support team began drafting replies for its routine tickets, and the routine ones now leave the queue quickly. This quarter the operations manager reports that the average time an agent spends on a ticket has risen from 14 minutes to 22, and asks whether the drafting step has made the team slower.

The diagram shows what the manual queue held before the change and what it holds now, with the average handling time of each kind of ticket.

Manual queue composition before and after, with handling time by ticket kind

What is the right reading of the rise?

The agents have slowed down, since the same tickets now take them longer.
Complex tickets got harder once the easy ones agents warmed up on left.
Neither kind of ticket changed, and the queue is now mostly the slow kind.
The figures are not comparable, since the ticket total also changed.

Question 7· Select all that apply

Output Evaluation and Validation

A colleague wants to know whether a change to their prompt improved the output. They have the original draft and a second one, and they want the comparison to mean something.

Select the two conditions that make the two drafts comparable.

Select all that apply.

The second draft is longer than the first, so it can be seen to cover more.
One thing changed between the two requests, so a difference can be attributed to it.
The second draft was produced after reading the first, so it can build on it.
The two drafts were produced in separate chats, so neither can see the other.
Both drafts are scored against the same criteria, written down before either was read.

Question 8· Multiple choice

Product and Model Selection

A writer asks a long session to restate the scope that was agreed at the start of it, and gets back something covering only the last hour of work. They intend to finish the section they are on, then ask this session to write a handover for a fresh conversation to pick up.

What is the flaw in that plan?

The handover will be written out of what the session can still see, and the early material has gone.
A session cannot summarise itself, so whether the handover is written now or later changes nothing.
Nothing is wrong, since finishing the section keeps the work whole and the handover carries it over.
The fresh conversation inherits the same problem, so a handover never fixes a session that has drifted.

Question 9· Multiple choice

Prompting and Task Execution

A programme manager opens with a one line request for a risk register, then spends six rounds putting things back: the programme runs to March, three of the five workstreams are in scope, the board wants no more than twelve risks, and the layout has to match last quarter's.

All four were settled before the first message was sent.

What should they do next time?

Put what is already settled in the first message and use the rounds for the rest.
Ask for a draft and let the rest get settled over the rounds, as it was here.
Ask what the request needs to know before any draft is written.
Write the register by hand this quarter, since four corrections is most of the work.

Question 10· Multiple choice

Output Evaluation and Validation

Your team routes Claude-assisted drafts the way the diagram shows.

Draft routing under the team's AI use policy

You have drafted an internal meeting note and a customer-facing release announcement. You are confident in both. How are they routed?

Both go out from you, since you are confident in the accuracy of each.
The note goes out from you and the announcement waits for the named reviewer.
Both wait for the named reviewer, since Claude was involved in drafting each.
The announcement goes out from you and the note waits, as the note is the record.